The "Association de Transport des Elèves des Ecoles Européennes" (hereinafter referred to as the “ATSEEE”) is a non profit organisation (asbl) which is run by Management Committee made up of volunteer parents. The Association organises bus transport for pupils of the European schools Luxembourg. The present rules define the administrative procedures and the code of conduct for pupils and persons exercising parental authority over them, as well as their representatives.
While enrolling pupils in the bus service, the parents/persons exercising parental authority accept that ATSEEE as responsible for transport can impose withdrawal of subscription when pupils, persons exercising parental authority or their representatives, cause incidents that put the security of the other passengers, the driver, the monitor or any other person in danger or cause damage to the bus.
2. Reimbursement of the incurred costs
To use of our service must be paid. Prices are specified here: https://atseee.eu/prices/. The the reimbursement of the incurred costs has to be paid to ATSEEE account. Details about the amount and account number are to be found on the ATSEEE website (www.atseee.eu).
Only pupils enrolled for the service or those who have bought a single trip ticket are allowed on the bus under the conditions stated below. Parents or any other person not being a pupil cannot use the service. Exceptional situations entitle the President to decide upon admitting in the bus a person other than those stated above against a fair fee to be determined by the President of the association on a case by case basis. Such cases would include for example an assistant of a pupil with special needs.
Staff of the ATSEEE’s Office is entitled to enter buses to perform a specific task at the
requirement of the President/Vice-president, as is, for example, in the case of spot checks.
Requests for enrollment must reach the ATSEEE office by 31st July in the school year preceding that for which the request is made. Opening of the enrollment, its conditions and the deadline as well as the enrollment form are published on the ATSEEE’s website.
Enrollment must be renewed for each school year. The request for enrollment must be made via an online form on the ATSEEE's website. In case of pupils in shared custody which has an impact on the pupil's trips, the appropriate specifications must be made.
Pupils benefiting from the European Institutions and European Schools school allowance must validate their employment with Staff number. Otherwise, the transport fee will be invoiced to the parents.
The number of buses and places in each bus being limited, the ATSEEE will process the requests for enrollment received within the time limit first. An enrollment request cannot
be conditional on the creation or move of stop. Requests for stops received within the
deadline (15st June) will be taken into account, whenever possible, for planning
of the next school year.
Should the number and/or content of the request received after the deadline be significant
enough to require changes of the lines, the ATSEEE may propose adaptations during the first school term. In any case, no guarantee can be given. Parents using the lines concerned will be informed by email at least one week in advance.
Pupils are authorized to use the lines for which they are enrolled. Choosing another bus line or another existing stop is possible during the season if justified by objective reasons (e.g. change of residence, separation of parents) and if places are available on the line concerned. The respective request must be sent to the ATSEEE office at least 2 weeks in advance. In exceptional cases, users may request to use another line or to use current line on a different number of days, depending on the capacity of the bus (and availability of places).
Subscription is valid from the date requested and confirmed by the ATSEEE office until the end of the current school year. The the reimbursement of the incurred cost is payable from the beginning of use of the service till the end of the school year.
As a rule, without prejudice to the provisions stating otherwise here below, the ATSEEE communicate general information to users through its website (www.atseee.eu). Questions of individual character should be sent to by email. In case of emergency, especially during the transportation hours, the users should contact the ATSEEE Office by phone. The opening hours and the coordinates of the ATSEEE Office are published on our website and promptly updated if changes occur. Users must provide ATSEEE with a valid email address, postal address and phone numbers. It is their responsibility to ensure that they can be reached in case of emergency. Therefore, parents should update this information as soon as any changes occur. Any information of individual nature is, in principle, communicated by email.
5. Report a problem or incident with school transport
It is really important that we know about any problems with school transport, such as a vehicle running early or late, if a vehicle fails to operate and any behavior issues on school transport. We only know about a problem if we're told about it. Please give us specific details so that we can discuss any issues with the contractor or the school. If you prefer, you can tell us anonymously. We will deal with all matters reported to us in confidence. Please see our Rules on ATSEEE buses section below for more information.
6. Parents responsibilities
It is parents responsibility to make sure your child gets to and from the school transport pick up and drop off point safely. Parents are also responsible for your child while they are waiting for the transport to arrive and after they have left the vehicle at the end of the school day.
We ask that all children are waiting at the bus stop 5 minutes before the bus is due to arrive. We also ask that children wait for 20 minutes after the bus is due in case the vehicle has been delayed in traffic. We always try to tell parents if there are any delays that we know about.
7. Rules on ATSEEE buses
8. Behavioural problems
When we receive information about a behavioural problem we will contact the school and work with them to try to solve it. We take poor behaviour, including bullying, very seriously. We deal with reports of problems in many ways: